Dear Patients of PRIME Medical and Family Practice,

PRIME is now offering an optional service to patients that will allow you to book your
appointments online at the time and day that is most convenient to you!

You will now have the ability to book as our front staff can, for either an in person, telephone
or virtual consultation or appointment.

This advanced booking system will allow you access to the physician schedules, to book
appointments with your family physician or with any other physician at PRIME Medical
(if your family physician is not available).

This advanced booking service is not covered by MSP. Data apps are not considered a benefit
under the provincial health plan (MSP), as it is a technology, and data based plan created through
our EMR system which does require a monthly fee of $3.94 (tax included) per person.

All traditional methods of booking with your physician are still completely available to you.
We hope that this additional service offers you convenience to your health and our healthcare

If you would like to register for this service, please follow the link below.Once your payment

information has been processed you will receive an additional email from our staff within 24h

(exclusive of non business days), that will outline the process of how to book your appointments

through our booking service.

This is an optional service and if you choose not to participate you will still be able to book
appointments through the regular booking process.

Should you have any questions, please email .

Individual, Booking Service:

Family Rate, Booking Service:


Brandt Fralick